Wood Splitter Outlet Reviews

Dealing with them was a breeze in all ways. After purchasing the unit, I found out that a major retailer had it for a couple hundred bucks less. When I reached out to Wood Splitter Outlet, they checked the listed price and pretty much refunded me the difference. They did the same thing when I spotted replacement blades on sale from another vendor. They really stand by their pricing and are super quick to respond. Plus, the chipper showed up just a few weeks after I placed my order. I’d totally buy from them again since their customer service is top-notch!

Everything about the transaction was solid, except for one thing - UPS freight is the sole delivery choice. They clearly mention that UPS delivery is curbside, meaning it’s where your driveway hits the street. You gotta have a way to handle a 450 lb. crate. The chipper is strong and built tough. The price was reasonable and totally worth the extra cash - it performs just as promised.

Not the best experience, to say the least. The shipment was delayed beyond what I expected, making me wait an extra week. When it finally got here, I found out a crucial hose for it to work was missing. Instead of sending the hose overnight, I had to wait another week. To top it off, it arrived with hydraulic fluid in the hoses, which leaked all over my driveway when I unboxed it. And get this, I thought I was getting a splitter with an 8 hp engine, but it turned out to be a 7 hp. So yeah, a really rough experience overall... Ryan was a bit helpful, but I was the one doing all the calling to figure things out. This is no way to run a business. If I managed my restaurant like they do, I wouldn't last long at all... It's been such a hassle that I haven't even had the chance to use it yet, all because of this drawn-out mess.

Working with Wood Splitter Outlet was a real treat. They answered all my queries in the chat, and let me tell ya, the Boss 16 ton log splitter performs like a champ!

Had a fantastic time buying my stump grinder, and they kept me in the loop the whole way through.

WSO provided excellent service, no doubt about it, but the problem we encountered with the oil seal stemmed from the engine maker. I decided not to pursue the matter any longer since our repair turned out just fine, and honestly, I've got a lot going on right now. The machine runs great and does exactly what it promised.

We got our log splitter from Wood Splitter Outlet since they offered the best deal along with free shipping and lift gate delivery. Their customer service is top-notch—Ryan was super helpful and really followed up (big thanks to you, Ryan). We’re thrilled with our new splitter!! It arrived last week, and we've already tackled a couple of cords of wood. It works like a charm and has gone beyond what we expected!

I just finished using our chipper down in the Bahamas, and I gotta say, I was really happy with both the service and the product.

Ryan really nailed it! The PowerKing 9.5hp chipper arrived in perfect condition and was packed nicely. This chipper is the real deal. I've chipped everything from small twigs to 4 inches and even larger with this machine. I preferred a pull start and wasn't keen on dealing with a 14hp. Plus, I don’t have to mess with a battery, and it gets the job done. Fantastic machine, and the sales company is top-notch!

I was on the hunt for a certain wood chipper...they really went the extra mile to make sure I got the one I wanted. They even sent a follow-up message after it arrived...These folks deserve a solid 5 stars...! Much appreciated!

All items arrived securely packaged and the additional items matched the description. Quick, simple, and a fantastic price. The tracking number was provided swiftly, and any inquiries I had were addressed promptly and with excellent care.

Nothing much to report. This company was fantastic to deal with. I needed some financing, and they assisted me with that. When I ran into a bit of trouble with the finance company, they really took charge and helped me get everything sorted out. The product showed up in excellent condition and within the timeframe I was given. After putting it together, I tested it out by running some dried cedar through it, and it worked like a dream. If I find myself needing any of their other gear, I'll definitely be giving them a call. Great folks to work with.

This chipper is a solid choice for the price, super heavy-duty, and honestly the best thing I've ever purchased. The emergency shut-off switch did come loose a couple of times, but that's no biggie. I'd recommend checking the hopper before you fire it up, just to make sure nothing or no one got in there, even if you just stepped away for a quick 10-minute break. For something made in America and at this price point, I'm really impressed. Big thanks for making such an awesome product. Cheers, Barry

Awesome deal and fast shipping. They actually have a real person to chat with, which was super helpful. I'd totally do business with them again.

I received excellent customer support before my order arrived, and I haven't needed to reach out since then. The item was just what I wanted and has been performing wonderfully for my requirements up to now. With 70 acres of tree farm, I've been putting the chipper to good use, and it has been working like a charm. Thanks a bunch!